I highly recommend Cypress Garden to anyone. I have been a regular for about 5 years, ordering several times a month and never had a bad experience. The food has always arrived quickly and piping hot. The quality is always very good and the delivery people are always clean and courtious.
They take their customer satisfaction very seriously. In the 100+ times I have ordered from them, there has only been one occasion when there was a mistake in the order and an item was missing. They had a very apologetic driver at the door faster than I believed possible with the missing item and a complimentary item to make up for the error. These guys are tops in my book.
I actually sought out a review site on the web to let people know just how bad the food is at this 'restaurant'. This was, hands down, the worst Chinese food I have ever eaten.
The chicken fried rice was burnt and smelled, tasted and had the texture of rice that was several days old and had been sitting in a huge bin, sprinkled with oil, warmed under a heat lamp, and then served in mass quantities. They probably make it on Monday and keep serving it all week long.
The other dishes were simply disgusting. Everything, and I mean everything, was swimming in a tasteless petroleum jelly like substance. I took a bite of an egg roll and at least two teaspoons of warm oil poured out.
The chicken was fatty, rubbery and cut razor thin, and the vegetables had obviously come from a massive freezer they have in the back room. The chicken balls were soaked in old oil and the chicken was dark.
Everything tasted the same: greasy, oily and old.
At first we even gave a chicken ball to our labrador retriever...she wouldn't eat it. We should have followed her example. We bought $64 worth of food, ate about 1/2 a plate each, then threw the rest out. My wife threw up about an hour later.
Totally disgusting.
This is quite possibly the worst chinese food we have ever eaten. Bland and tasteless cheaply prepared food. The chow mein was 90% bean sprouts, the general tsos chicken was mostly fatty greasy breaded chicken and the sauce had no flavour. The garlic beef was mostly broccoli, and again, was bland
Also when ordered I didnt know you get a free chicken fried rice - I ordered pork fried rice but they didn't tell me I was getting the chicken fried rice for free - so I had a ton of rice. It took almost 70 minutes to show up and half of it was ice cold. Also no fortune or almond cookies was in the bag - not a big deal but just shows how pathetic this company was. Not to mention how our stomachs felt after. I have never specifically gone onto a website to say what a bad eating experience I had, until now.
Terrible. Avoid at all costs.